The Crown Hotel
Hawes Road
Horton-in-Ribblesdale
Settle
BD24 0HF
North Yorkshire
These terms and conditions apply to all bookings made with The Crown Hotel, whether booked directly by telephone, email, via our website, or in person. By making a booking, you confirm that you have read and agree to these terms.
All bookings are subject to availability. A booking is considered confirmed once you have received written confirmation from The Crown Hotel.
We recommend booking well in advance, particularly for weekends and peak walking seasons, as availability is limited in the village.
Payment terms will be clearly stated at the time of booking.
In most cases, we require either:
Accepted payment methods will be advised when you book.
We understand that plans sometimes change and aim to be fair and reasonable.
We strongly recommend guests take out appropriate travel insurance to cover unforeseen circumstances.
From early March to the end of October, weekend bookings are subject to a minimum two-night stay.
The same minimum stay requirement applies to Boxing Day and New Year’s Eve.
These conditions will be made clear at the time of booking.
If you require an earlier check-in or later check-out, please contact us in advance. We will do our best to accommodate requests, subject to availability.
Children are welcome at The Crown Hotel. Family rooms are available and should be booked in advance.
Children must be supervised by a responsible adult at all times while on the premises.
One of our ground-floor bedrooms has been adapted to provide access for those with mobility issues. Guests with accessibility requirements are encouraged to contact us before booking to ensure the room meets their individual needs.
Well-behaved dogs may be welcome by prior arrangement only. Please contact us before booking to confirm availability, applicable charges, and any restrictions.
The Crown Hotel is a non-smoking property. Smoking or vaping is not permitted in bedrooms or indoor public areas.
Guests who smoke in bedrooms may be charged for any additional cleaning or damage incurred.
We ask all guests to respect the hotel, other guests, and our neighbours.
Guests may be held responsible for any loss, damage, or excessive cleaning required as a result of their stay. Any charges will be reasonable and proportionate to the cost of repair or cleaning.
In the unlikely event of serious or disruptive behaviour, we reserve the right to terminate a stay without refund.
Please inform us of any dietary requirements or allergies in advance. While we take all reasonable precautions, we cannot guarantee an entirely allergen-free environment.
The Crown Hotel cannot be held responsible for cancellations, delays, or changes resulting from events beyond our reasonable control. This includes, but is not limited to, severe weather, utility failures, transport disruption, or other unforeseen circumstances.
Any personal information provided by guests will be used solely for the purpose of managing bookings and will be handled in accordance with UK data protection legislation.
If you have any questions about these terms and conditions or your booking, please contact us directly. We are always happy to help.